JOB PROFILE
• To promote, establish and highlight the concepts & products being offered
by the Company.
• To ensure that Architects, Interior Designers, Consultants,
Contractors and direct Customers who visit the company shall endorse
& patronize the company in their projects.
• Proactively do the needful to invite the Architects, Builders , Designers,
Customers etc. to the company.
FUNCTIONAL REQUIREMENTS (HARDWARE)
• Have prior experience in luxury retail / top-segment selling
• Have earlier worked with the concept of 'need creation'
• Ability to acquire quick, sound product knowledge
• Can quickly build lasting relations with customers
• Expertise in need identification of customers
• Expertise in creating brand presence and visibility
• Experience of / exposure to concept selling rather than product selling
• To follow up effectively and consistently
SPECIFIC DELIVERABLES
• To educate every customer about the concepts of the brand / products, our USPs, benefit,
advantage & features, competition benchmarking & value to the customers
• To make customer visualize a luxury bathing experience by using descriptive
words,adjectives and powerful metaphors
• Ensure conversion of total walk-in-customers in the company to sales.
• Going out in market and Meeting with Architects, Interior designers, developers/Builders to educate
them about CBLS.
• Generate project leads by meeting Architects, Interior designers & project owners.
• Engage and escort all customers to the company using 'power statements'
• To place the company in the mind of architects, dealers, walk-in clients who visit .
• To understand the needs of the customers and address the same sensibly
• To create further need in the mind of the customers by suggesting more alternatives all possible
Solutions being provided by the house .
• To establish personal rapport with customers
• Maximize customer engagement appropriately within the store
• Submission of offers, proposals, PI’s as per the customer requirements in terms of timelines
• Adhere to the commercial terms of the company.
• Upselling and closing the deal with win-win approach
• Outdoor sales and marketing visits as deemed necessary to maximize the company’s business
and exceed personal goals
• Generate creative ideas for business development through the company.
• To meet one's individual Business Plan
• Co-ordinate with the distributors sales teams to invite their contacts & possible leads to visit the
The company
• To do customer complaints reddressal as per SOP
• To ensure cleanliness & upkeep of highest standard at the company
• To introduce & promote new products brought out by the company time to time
• To ensure customers are properly followed-up after their visit to the company for generating business