Skills –

• Developing/refining programming specifications/directions
• Programming in accordance with such specifications/directions
• Producing, testing and debugging source code
• Creating/adapting test requirements
• Testing programs in accordance with specifications/directions 
• Documenting programs
• Implementing/adhering to QM guidelines
• System integration/installation (also customer’s premises)
• System building
• Investigate client issues (replicate/diagnose/document problems)
• Deploy patches and hot-fixes in customer environments
• Collaborate project extensions (inl. Testing)
• Compliance with established procedures and workflows (IMS/agreements/SOP’s)
• Constantly be on the lookout for ways to improve design, documentation and
• maintenance of Werum’s products
• Understanding business processes in (life science & pharmaceutical) industry

Key Skills Required :-

• Cisco or Arista network devices
• Palo alto firewall and Panorama
• site to site and GP vpn of  Palo Alto  firewall
• switching technology like VTP,STP,RSTP, Vlan, HSRP,VRRP,VPC, ether channel and leaf spine architecture.
• routing protocols like OSPF,BGP,BFD,MPLS,WAN optimization
• experience in managing Large Enterprise campus and data center network

• AD, Linux, Windows HW Platform, AZURE, GCP, AWS, Firewall, Networking

 

• Hands-on Experience with Linux.
• experience in Unix Shell scripting, Oracle, or SQL.
• Good to have ITIL certified
• Experience in Monitoring tools and incident, problem, release & request
• management.
• Should have provided L1/L2 app production support and development
• Working with clients & managing escalations.
• Service Now or any ticketing tool.
• Knowledge of the Trading app is beneficial.
• Good analytical skills & troubleshooting issues.
• Should have handled multiple applications and worked closely with
• business users.
• Ready to work in a challenging environment, shifts including night shift.
• Good team player.
• Resolve tickets raised by the business team & ensure none are unattended.
• Provide handover between shifts.
• Track & maintain issue list & ensure closure.
• Ensure SLA adherence to tickets.