Duties/ Roles & Responsibilities –
- Graduate with certification or specialization in networking & security technologies and OEMs (CCNA/CCNP Security or equivalent certification).
- Minimum 7+ of years relevant experience in managing Large Enterprise campus and data center network
- Good hands on experience on Palo alto firewall and Panorama (9.1.X version ) in large Enterprise Network
- Good hands-on experience on Cisco or Arista network devices (Cisco 3750, 6500, 6800, Nexus 7K and 5K,cvp)
- should have a good understanding of site to site and GP vpn of Palo Alto firewall
- Should have a good understanding of switching technology like VTP,STP,RSTP, Vlan, HSRP,VRRP,VPC, ether channel and leaf spine architecture.
- should have a good understanding of routing protocols like OSPF,BGP,BFD,MPLS,WAN optimization
- Should have experience to Manage enterprise network operations and implementation and also ready to work in shift 24*7
- Provide level 2 and L3 support for operations investigation troubleshooting and resolving network communication operation problems
- Ability to manage P1 and P2 calls independently with clients and also provide the RCA
- Is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.
- Preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients.
- Their primary objective is to ensure zero missed service level agreement (SLA) conditions.