Duties/ Roles & Responsibilities – 

• Provide Analytical and Strategic support to the COO in delivering organizational overall strategic objectives
• Regularly monitors & reports to the COO about the progress of strategic initiatives, business performance, and key performance metrics and highlights significant deviations.
• Ensure complete process reporting and review on time with a summary
• Monitors financial performance, key metrics, and identifies areas of improvement and business process transformation
• Think critically and offer solutions to problems
• Conduct research/ analysis as directed by the COO
• Provide administrative support to the COO in the follow up and completion of departmental work plans
• Participate in review meetings and help prepare minutes and track follow up tasks
• Qualitative analysis of data and produce actionable reports
• People Management Responsibilities
• Ensuring alignment and healthy relationships with stakeholders and communicates on behalf of COO
• A person with a mix of Travel Management, Calendar Management, Minutes of Meetings, Sales Coordination & Client Coordination. 
•  Attending meetings on behalf of the director.    
•  Organize and schedule appointments.
• Handling all incoming & outgoing mail communication to the client as well as internal to the concerned department.
• Taking dictation, letter drafting, handling correspondence records, MoMs, Internal Circular & etc.

Skills

Requirements