• Storage administration, & troubleshooting.
• Storage performance analysis & reporting.
• Vendor co-ordination for firmware upgrade, storage related queries.
• Require experience on Netapp  AFF, FAS & EMC VNX series storage devices.
• Require experience on brocade & CISCO SAN switches.
• Require knowledge on iSCSI, FC technologies
• Working with ticketing tool. Following SLAs.
• Commissioning and Decommissioning of Storages
• Installation/Uninstallation of infra applications as applicable
• Working on project work as applicable
• Driving initiatives as applicable
• Proactively maintain and develop all Backup and Storage infrastructure technology to maintain a 24x7x365 uptime service
• Engineering of systems administration-related solutions for various project and operational needs
• Maintain best practices on managing systems and services across all environments
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Proactively monitoring system performance and capacity planning
• Manage, coordinate, and implement software upgrades, patches, hotfixes on servers, workstations, and network hardware
• Create and modify scripts or applications to perform tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies and deployment processes as applicable
• Handling day to day backup activities.
• Troubleshooting the backup failures.
• Vendor co-ordination for closure of the service request, customer interaction for backup related queries , backup related documentation , backup tape management , patch and firmware upgrades co-ordination.
• Raising requests for addition/removal of severs from backups.
• Knowledge & adherence of Change Management Process
• Knowledge & adherence of Incident Management Process
• Knowledge & adherence of Problem Management Process
• Knowledge & adherence of Governance, Risk and Compliance Management Process
• Adherence of Ticketing Tool

Skills

Requirements

• Backup Technologies :  Commvault, Symantec Backup Exec.
• Storage : EMC VNX series  , NetApp AFF,FAS series, Brocade / CISCO  SAN Switches