Duties/ Roles & Responsibilities –

• With relevant experience in Cloud technology.
• AWS/GCP certified professional.
• Strong customer focus, with an ability to continually anticipate and meet their needs.
• Excellent working knowledge of Amazon Web Services/Google Cloud Platform, Scaling, Load Balancing, CDNs, Networking, etc.
• Monitoring tools such as AWS CloudWatch.
• Experience in architecting and managing secure configurations across environments which includes Physical, Virtualised, and Cloud technologies.
• Ability to collaborate with and manage diverse cross-functional teams for successful customer outcomes.
• To work on configuration parameters as a part of the best security best practices.
• To implement best practices configuration for managed services as per the guidelines provided by AWS/GCP.
• Golden AMI creation and patching of the golden images.
• Updating the AMI access across accounts for the latest image deployment.
• Proactively seek opportunities to improve customer’s solution architecture and operation.
• Manage and oversee the technical changes, maintenance, and migrations of customers' solutions.
• Ensure appropriate technical documentation is in place for customer solutions.
• Provide strategic and operational guidance that will allow customers to continually optimize their Cloud environments to achieve their business goals and maximize return on investments.
• Own issues, and escalations and drive collaboration with other teams to find speedy resolutions.
• Detailed understanding of the Cloud (IaaS and PaaS) industry and associated various technologies.
• Deep understanding of Service Management best practices frameworks such as ITIL.
• Significant exposure to operational management within a critical environment.
• Effective troubleshooting and analytical skills and ability to manage complex and technical projects.
• Good communication skills and an ability to develop relationships with customer external stakeholder’s levels.

Skills

Requirements

• Excellent working knowledge of Amazon Web Services/Google Cloud Platform, Scaling, Load Balancing, CDNs, Networking, etc.
• Monitoring tools such as AWS CloudWatch.