Skills

Requirements

Job Responsibilities -

• Preparation of RCA for Major Incidents
• Repeat Incident / Alert Analysis
• Performance tuning suggests by OEM
• Updation and maintenance of Availability, Capacity management
• Risk Analysis and providing the mitigation plan
• Continual Service Improvement Planning and executions
• Planning and execution of DR Drills based on availability of DR setup and recovery procedures
• (Applicable if the DR is in scope)
• Preparing, maintaining and updation of SOP and KBase
• Maintaining and updation of Infra AS IS / Infra Documents
• Incident / Problem / Change management