Duties/ Roles & Responsibilities –

• Graduate with certification or specialization in networking & security technologies and OEMs (CCNA/CCNP Security or equivalent certification).
• Relevant experience preferably working in implementation and administration of network & security tools/devices.
• AWS/GCP certified professional.
• Addition and deletions of the rules or policies will be processed via change management process.
• Adhering to client Change Management process defined.
• Firewall Policy Configuration Backups.
• Addition, deletions & modification of the rules will be processed via change management process.
• Housekeeping of device logs and monitoring storage space requirement.
• Creation of site-to-site VPN as per Customer’s requirements.
• Necessary support for restoration or drill.
• Preparation of MIR for Major Incidents.
• Review of daily/weekly/monthly checklist.
• Repeat Incident / Alert Analysis.
• Troubleshooting of device issues in case of any problems identified or reported.
• Reinstallations raise due to incidents.
• Incident / Request Fulfillment / Change management.
• Recommendation and Rollout of New policies.
• Device signature/firmware upgrade as per release from OEMs.
• Troubleshooting of firewall in case of any problems identified or reported.
• Applying patches/updates when and where required after Customer change approval.
• Vendor coordination.
• Preparing, Maintaining and Updation of SOP and KBase.
• Maintaining and Updation of Infra AS IS / Infra Documents.
• Help our clients to secure their Public Cloud environment by implementing new concepts, techniques, and best practices to maintain a secure and compliant end-to-end cloud ecosystem.
• While managing and monitoring public cloud native security services of our clients on a daily basis, you will also be responsible to triage and take actions on client service requests for resolution with our Service Level Agreements.
• Experience in any of these cloud platform GCP/AWS.

Skills

Requirements